Job Openings

HAND IN HAND PARENTING

EXECUTIVE DIRECTOR       Skip to Program Manager Position

POSITION DESCRIPTION

Hand in Hand Parenting seeks an Executive Director who will expand on the organization’s successes to grow its presence and impact around the world. This entrepreneurial leader will be committed to collaborating with the Board, staff and volunteers to change the world by reaching and helping more parents and families.

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Hand in Hand Parenting Executive Director Position Description

ABOUT HAND IN HAND PARENTING

The mission of Hand in Hand Parenting is to support parents with the insights, skills and tools necessary to build the meaningful connections that parents and children need to thrive. The organization is dedicated to transforming the parenting experience by providing support, resources, and training to families from all backgrounds and economic circumstances. For more than 25 years, the organization’s cutting-edge-yet-adaptable approach has given parents practical tools to resolve universal family challenges. This approach relies on a philosophy centered on children’s strong, innate desire to love and be loved.  Its fresh and effective framework, which includes an emphasis on getting parents the support they need, is consistent with the latest research and results in long-term family success.

Research shows that the one “super-protective factor” that keeps adolescents from falling into drug use, tobacco use, early unwanted pregnancies, violence, and dropping out of school is a sense of warm connection with at least one parent. Hand in Hand teaches parents how to build and repair that sense of connection in childhood, and gives parents the support tools to do so. In surveys of 377 respondents who took Hand in Hand’s 6-week course in English or in Spanish, 96% rated the value of the course as “great” or “very great.” When asked whether the course had helped them understand their children’s emotional needs better, 79% said, “Yes, it helped a lot.”

Located in Palo Alto, CA, Hand in Hand Parenting serves families throughout the San Francisco Bay Area, across the U.S and globally. The organization has a staff of seven highly committed, talented individuals, over 70 contract teachers, and more than 20 active volunteers.

For more information about the organization and its programs, please visit www.handinhandparenting.org.

 

THE OPPORTUNITY

Hand in Hand Parenting is experiencing unprecedented programmatic growth. Since 2012, the organization has gone from 30,000 web site visits a month to 200,000 visits a month, released a book about the approach, and trained well over 60 new instructors.

In 2014, Hand in Hand served 5,500 parents directly. In 2015, they served 20,000 parents.  In 2016 they served 30,000 parents and remain on track to meet their goal of 50,000 parents served in 2018.  In 2014, their total year-end income was $815K; by 2016, it was over $1 million.  In 2016, Hand in Hand published Listen: Five Simple Tools for Meeting Your Everyday Parenting Challenges, by Patty Wipfler and Tosha Schore, M.A.; which has sparked further interest in their classes, talks, and trainings.

The organization is seeking an innovative, experienced, energetic, and visionary Executive Director to lead the organization into its next chapter. The Board seeks a passionate and dedicated leader who embodies and communicates the organization’s mission and has the experience to grow Hand in Hand’s reach and impact.

Hand in Hand has a dedicated and talented staff of seven, including a seasoned Director of Operations and Finance, a strong Program Director, and a creative Director of Communications and Marketing. The organization has an active and committed Board of Directors, and offers the opportunity to make a transformative difference in the lives of millions of families.

 

KEY RESPONSIBILITIES

Reporting to the Board of Directors, the Executive Director will have primary responsibility for all aspects of organizational leadership, with a strong focus on board development and fundraising through a combination of earned income revenue streams and expanding support from more traditional philanthropic sources.  Specific metrics will be tied to cultivation and solicitation of individual donors, and developing strong and lasting relationships for the organization.

Specifically, the Executive Director will lead the following areas:

Strategy/Leadership

  • In collaboration with the Board, continue implementation of the current strategic plan and facilitate a strategic planning process to develop ambitious goals for the organization for 2019-2021.
  • Support the execution of the strategic plan by creating an annual work plan and working with the Director of Operations to create a corresponding budget for Board review and adoption.
  • Facilitate the Board’s fulfillment of its governance responsibilities, including board-meeting agenda setting, fundraising on behalf of the organization, and identifying new Board members.
  • Maintain a working knowledge of significant developments and trends in various fields affecting the work of Hand in Hand Parenting.
  • Work with staff to identify opportunities for establishing new programs, events, and locations to expand the organization’s reach.
  • Provide timely and meaningful information to the Board of Directors to support the decisions made on behalf of the organization.

Earned Income Generation/Donor Relationship Management

  • Seek opportunities to grow earned income revenue streams through existing and new services, programs and events.
  • Identify and cultivate relationships with foundation, government, corporate and individual donors to develop a strong fundraising pipeline and donor base.
  • Build a strong culture of philanthropy within the organization, in which Board and staff serve as ambassadors and engage in relationship building. Build systems and events to support and inform donors.

Organization/Financial Management

  • Oversee human resources, including recruiting, hiring, performance management and professional development, and compliance.
  • With employees, define organizational and staff goals and performance expectations, provide guidance, and conduct regular performance evaluations.
  • Ensure that the organization operates in compliance with all statutes governing a 501(c)(3) organization, including appropriate insurance coverage.
  • In partnership with the Board of Directors, ensure overall financial sustainability and short and long term fiscal health.
  • Oversee internal accounting controls and financial practices to ensure fiscally sound and accurate accounting, record keeping, and reporting systems.
  • Provide strong fiscal management that generally anticipates operating within the approved budget, ensures maximum resource utilization, and maintains a positive financial position.

Relationship Management/Community Building

  • Serve as the chief spokesperson for Hand in Hand Parenting and advocate for its mission and goals.
  • Oversee communication of the organization’s vision of positive social change through supported and informed parenting to the public, prospective donors, and Hand in Hand Parenting supporters and community.
  • Explore and build relationships with public, private, and nonprofit stakeholders to realize new partnerships.


EXPERIENCE AND QUALIFICATIONS

The successful candidate will have:

  • Openness to learning about the Hand in Hand Parenting philosophy and practices and commitment to continuous learning and growth.
  • Significant professional experience, with senior leadership experience in a business or nonprofit, including strategic planning and implementation in a growth-oriented environment.
  • Success in developing innovative solutions through creative thinking and out-of-the box thinking.
  • Demonstrated success serving as an energetic, collaborative, and persuasive external face of the organization and increasing the visibility of an organization.
  • Success in creating financial sustainability by generating revenue from programs as well as building a strong and diversified donor base of $1M or more annually.
  • Strong financial and operational management experience, including budgeting, forecasting, facilities, and HR management.
  • Proven communication skills, including speaking and writing.
  • Excellent meeting facilitation and consensus building skills.
  • Demonstrated success building strong partnerships externally and internally.
  • Ability to balance the desire for collaboration with the need for efficient and effective business practices.
  • Ability to maximize the effective use of technology and experience with a variety of software programs such as Microsoft Office suite, accounting software (QuickBooks), and data base programs. Macintosh work environment.
  • Master’s degree in public or business administration or equivalent work experience in a social enterprise.

 

PERSONAL ATTRIBUTES

The successful candidate will have:

  • Vision and ability to lead consensus-driven strategy. The Executive Director will need to have the ability to lead and influence board and staff, exhibit transparency and openness, and take decisive action when consensus cannot be reached.
  • An entrepreneurial spirit—a passion for making things happen, a belief that anything is possible, and the ability to get it done.
  • An ability to listen with compassion and without judgment, and a desire to seek understanding through listening and dialogue.
  • An abiding passion for creating positive change in the world.
  • Willingness to break free from established structures and try new approaches to solving problems.
  • Ability to share responsibility for leadership of the organization and partner with the Board to set goals, track progress and assess effectiveness of the organization in meeting the mission.
  • The ability to quickly assess and make recommendations on emergent opportunities and challenges, working in both the strategic and analytical frames.
  • A high degree of emotional intelligence and self-awareness.
  • Approachable demeanor and an ability to balance an informal work culture with expectations for the highest levels of quality and professionalism.
  • At home in an entrepreneurial environment, with the skills to build both philanthropic support and a fee-for-services base for Hand in Hand’s expansion and rise as a thought-leader in the conscious parenting field.

 

Hand in Hand Parenting is an equal opportunity employer that embraces a diverse, multicultural work environment. People of all ethnic backgrounds, people with disabilities, and people of diverse sexual orientations and gender identities are encouraged to apply.

To obtain additional information, send nominations, or to apply, please contact Paul Spivey of Phillips Oppenheim.

Please include a cover letter, resume, and salary history and be sure to include “Hand in Hand Parenting Executive Director” in the subject line.

 

JOB DESCRIPTION – Program Manager

 

Organizational Overview

Hand in Hand Parenting, a nonprofit organization since 1989, helps parents of young children in search of practical tools to navigate through universal parenting challenges. Our fresh and effective framework for parenting, called Parenting by Connection, is consistent with all the latest research on how to promote long-term family success.  Our talks, classes, workshops, support groups, distance learning, intensive training courses, literature, and one-on-one consultations serve over 4,000 parents in person yearly, and many thousand more via web-based offerings. Parenting by Connection counters parent frustration, isolation, and burn-out. It offers parents practical, concrete steps to reduce stress and build warm, healthy and cooperative family relationships that will last a lifetime.

 

For more information about the organization and its programs visit our website at www.handsinhandparenting.org.

 

Program Manager Position Summary

Reporting to the Program Director (PD), the Program Manager is responsible for ensuring all the details for the Hand in Hand program are planned and executed. The job includes, but is not limited to, contracting with and scheduling instructors for Hand in Hand-sponsored classes and talks, both online and in person.

 

The Program Manager is responsible for creation of a class schedule at the direction of the Program Director. The Program Manager is expected to apply keen judgment when assigning classes and talks to individual instructors, sharing any concerns with the Program Director. The Program Manager coordinates with the Communications staff to ensure that the website class schedule is current and accurate. The Program Manager shares Program schedules and updates with the Communications team well in advance for marketing purposes. The Program Manager is a key member of the Instructor Certification team, coordinating the selection of program applicants, revising the program handbook, and scheduling the teaching venues under the PD’s supervision. The Program Manager also acts as a key resource and support for Certified Instructors. In addition, the Program Manager provides critical program data to the ED to assist with budgeting and pricing policies.

 

The Program Manager additionally fields requests and questions from the public, and fills requests for Hand in Hand services. The PM supervises the work of the Consultation Manager, acts as an administrator for the database and online store, and creates forms, events, pages, and reports as necessary to support the Program schedule.

 

The Program Manager solicits authors for articles and blog posts for Hand in Hand communications, and edits the newsletter and other communications on an as-needed basis. Creation of documents and surveys, tracking of events, payments, and work done, and managing a highly seasonal work schedule are a regular part of the job. In addition, the Program Manager supports Hand in Hand’s mission by fulfilling additional tasks and projects as assigned by the ED.

 

 

Core Job Responsibilities

title: Program Manager
classification: Part-time, non-exempt, hourly and at will
salary range: Dependent on experience

Expected hours: 25 to 32/week

 

relationships: Reports to Program Director. Provides direct support to Program Director and Executive Director as requested. Organizes and executes planned Hand in Hand classes and events. Responds to requests from the public and all staff regarding social media and website. Provides back-up capacity to office manager.

 

purpose: The Program Manager engages Instructors in the work of the organization, and ensures that Hand in Hand maintains a robust online presence across multiple electronic media. Creates messages to support and educate parents while promoting Hand in Hand classes and products.

 

primary responsibility areas and activities: Specific responsibilities include, but are not limited to:

 

Program Calendar

At the direction of the Program Director, create a Program calendar with classes, talks, and other events to meet the budgetary expectations of HiH.

 

Work with the Leadership Team to develop new programs and offerings as necessary.

 

Solicit Instructor availability and assign/schedule classes accordingly.

 

Share program details with Communication staff for marketing and website purposes.

 

Create Events and Products within Shopify to support the calendar.

 

Work with Office Manager to ensure online classrooms and phone line availability.

 

Coordinate classroom space for local, HiH-led classes and events. Ensure all materials and video-recording equipment (if appropriate) are available for classes and talks.

 

Monitor website on a regular basis and ensure class and event content is accurate and current.

 

Schedule ongoing education and support calls for Instructors

 

Arrange for Instructors to write monthly articles for the newsletter and edit the articles submitted.

 

Create program contracts and invoices as directed.

 

Database Management

Act as database administrator and primary contact with database provider.

 

Develop standards for event, contact, account and form creation. Ensure uniform standards are maintained by all users.

 

Create and distribute reports according to Program, Development, and Communication needs. Offer support and training to staff who need to interact with the database.

Update, track, and maintain Instructor and Instructor Candidate status and additional information.

 

Instructor Support

Provide support and services to certified instructors as necessary, including but not limited to, being the first responder to Instructor queries via the Instructor Listserve.

 

Establish familiarity with online classrooms and conference call operations to assist instructors as needed.

 

Provide ongoing support to Yahoo group and Facebook moderators as needed.

 

Customer Service

 

Communicate with prospective participants about Hand in Hand programs and assist them as needed.

 

Update Website to reflect most current program information.

 

Provide back up support for Consultation Manager as needed.

 

Assist class participants as necessary with call-time changes, cancellations, etc.

 

Supervision (when applicable)

Creates and fosters a team-oriented work environment for volunteers with the goal of generating a creative, energized, purposeful and team-oriented work environment.

 

Misc.

Additional duties as assigned by the Program Director or ED.

 

qualifications:

Education & Experience

BA/BS degree or equivalent experience required.

 

Previous Parent Education experience preferred.

 

Experience with Shopify, Infusionsoft, MS Word, Survey Monkey, and WordPress a bonus.

 

Prior participation in a Hand in Hand Parenting class or program a bonus.

 

Skills & Abilities

Familiarity with Parenting by Connection strongly preferred.

 

Ability to work independently to achieve specific results.

 

Excellent written and verbal communication necessary.

 

Ability to maximize effective use of office technology, such as Microsoft Office suite and Google docs. Is computer savvy and has experience with a variety of social media applications and website programming.

 

A proven team player with strong listening skills.

 

Ability to quickly learn new skills, software, and technology.

 

Excellent organization skills and attention to detail necessary.

 

Consistently project warmth and respect toward staff, Instructors, and the public.

 

Commitment to Hand in Hand’s organizational philosophy and practices.

 

JOB DESCRIPTION – Program Manager

 

Organizational Overview

Hand in Hand Parenting, a nonprofit organization since 1989, helps parents of young children in search of practical tools to navigate through universal parenting challenges. Our fresh and effective framework for parenting, called Parenting by Connection, is consistent with all the latest research on how to promote long-term family success.  Our talks, classes, workshops, support groups, distance learning, intensive training courses, literature, and one-on-one consultations serve over 4,000 parents in person yearly, and many thousand more via web-based offerings. Parenting by Connection counters parent frustration, isolation, and burn-out. It offers parents practical, concrete steps to reduce stress and build warm, healthy and cooperative family relationships that will last a lifetime.

For more information about the organization and its programs visit our website at www.handsinhandparenting.org.

Program Manager Position Summary

Reporting to the Program Director (PD), the Program Manager is responsible for ensuring all the details for the Hand in Hand program are planned and executed. The job includes, but is not limited to, contracting with and scheduling instructors for Hand in Hand-sponsored classes and talks, both online and in person.

The Program Manager is responsible for creation of a class schedule at the direction of the Program Director. The Program Manager is expected to apply keen judgment when assigning classes and talks to individual instructors, sharing any concerns with the Program Director. The Program Manager coordinates with the Communications staff to ensure that the website class schedule is current and accurate. The Program Manager shares Program schedules and updates with the Communications team well in advance for marketing purposes. The Program Manager is a key member of the Instructor Certification team, coordinating the selection of program applicants, revising the program handbook, and scheduling the teaching venues under the PD’s supervision. The Program Manager also acts as a key resource and support for Certified Instructors. In addition, the Program Manager provides critical program data to the ED to assist with budgeting and pricing policies.

The Program Manager additionally fields requests and questions from the public, and fills requests for Hand in Hand services. The PM supervises the work of the Consultation Manager, acts as an administrator for the database and online store, and creates forms, events, pages, and reports as necessary to support the Program schedule.

The Program Manager solicits authors for articles and blog posts for Hand in Hand communications, and edits the newsletter and other communications on an as-needed basis. Creation of documents and surveys, tracking of events, payments, and work done, and managing a highly seasonal work schedule are a regular part of the job. In addition, the Program Manager supports Hand in Hand’s mission by fulfilling additional tasks and projects as assigned by the ED.

Core Job Responsibilities

title: Program Manager
classification: Part-time, non-exempt, hourly and at will
salary range: Dependent on experience

Expected hours: 25 to 32/week

relationships: Reports to Program Director. Provides direct support to Program Director and Executive Director as requested. Organizes and executes planned Hand in Hand classes and events. Responds to requests from the public and all staff regarding social media and website. Provides back-up capacity to office manager.
purpose: The Program Manager engages Instructors in the work of the organization, and ensures that Hand in Hand maintains a robust online presence across multiple electronic media. Creates messages to support and educate parents while promoting Hand in Hand classes and products.
primary responsibility areas and activities: Specific responsibilities include, but are not limited to:

Program Calendar

At the direction of the Program Director, create a Program calendar with classes, talks, and other events to meet the budgetary expectations of HiH.

Work with the Leadership Team to develop new programs and offerings as necessary.

Solicit Instructor availability and assign/schedule classes accordingly.

Share program details with Communication staff for marketing and website purposes.

Create Events and Products within Shopify to support the calendar.

Work with Office Manager to ensure online classrooms and phone line availability.

Coordinate classroom space for local, HiH-led classes and events. Ensure all materials and video-recording equipment (if appropriate) are available for classes and talks.

Monitor website on a regular basis and ensure class and event content is accurate and current.

Schedule ongoing education and support calls for Instructors

Arrange for Instructors to write monthly articles for the newsletter and edit the articles submitted.

Create program contracts and invoices as directed.

Database Management

Act as database administrator and primary contact with database provider.

Develop standards for event, contact, account and form creation. Ensure uniform standards are maintained by all users.

Create and distribute reports according to Program, Development, and Communication needs. Offer support and training to staff who need to interact with the database.

Update, track, and maintain Instructor and Instructor Candidate status and additional information.

 

Instructor Support

Provide support and services to certified instructors as necessary, including but not limited to, being the first responder to Instructor queries via the Instructor Listserve.

Establish familiarity with online classrooms and conference call operations to assist instructors as needed.

Provide ongoing support to Yahoo group and Facebook moderators as needed.

Customer Service

Communicate with prospective participants about Hand in Hand programs and assist them as needed.

Update Website to reflect most current program information.

Provide back up support for Consultation Manager as needed.

Assist class participants as necessary with call-time changes, cancellations, etc.

Supervision (when applicable)

Creates and fosters a team-oriented work environment for volunteers with the goal of generating a creative, energized, purposeful and team-oriented work environment.

Misc.

Additional duties as assigned by the Program Director or ED.

qualifications:

Education & Experience

BA/BS degree or equivalent experience required.

 

Previous Parent Education experience preferred.

 

Experience with Shopify, Infusionsoft, MS Word, Survey Monkey, and WordPress a bonus.

 

Prior participation in a Hand in Hand Parenting class or program a bonus.

 

Skills & Abilities

Familiarity with Parenting by Connection strongly preferred.

 

Ability to work independently to achieve specific results.

 

Excellent written and verbal communication necessary.

 

Ability to maximize effective use of office technology, such as Microsoft Office suite and Google docs. Is computer savvy and has experience with a variety of social media applications and website programming.

 

A proven team player with strong listening skills.

 

Ability to quickly learn new skills, software, and technology.

 

Excellent organization skills and attention to detail necessary.

 

Consistently project warmth and respect toward staff, Instructors, and the public.

 

Commitment to Hand in Hand’s organizational philosophy and practices.