Email Whitelisting

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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.

To Ensure You Are Receiving Your Hand in Hand Parenting Emails Do The Following:
Be sure to add the corresponding Hand in Hand email addresses to your email white list to ensure the best chance of receiving our content and updates

A whitelistย is a list of accepted items or persons in a setโ€ฆ. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as โ€œspamโ€, has become a big problem. Itโ€™s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

Hand in Hand applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that youโ€™ve requested, but that fits somebodyโ€™s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these โ€œfalse positivesโ€, but in the mean time, you might unexpectedly find youโ€™re not getting yourย subscriptionโ€™s contentโ€ฆ

As it happens, thereโ€™s something you can do to keep yourย subscriptionโ€™s contentย from falling into the false positive trap. You can fight the blacklists with a โ€œwhite-listโ€.

White-list us now, before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isnโ€™t here, please contact your ISPโ€™s customer service folks for their instructions. (Forward the answer to us, and we might add it!) If youโ€™re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), weโ€™ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

Gmail:

1. In your inbox, locate an email from [email protected]
2. Drag this email to the โ€œprimaryโ€ tab of your inbox.

primary
3. Youโ€™ll see that our emails will go to your primary folder in the future!

Yahoo! Mail

When opening an email message, a โ€œ+โ€ symbol should display next to From: and the senderโ€™s name. Select this and an โ€œAdd to contactsโ€ pop-up should appear. Select โ€œSaveโ€:

yahoo-mail

Mac Mail

Select โ€œMailโ€ and โ€œPreferencesโ€ from the top menu.

mac1

In the โ€œPreferencesโ€ window, click the โ€œRulesโ€ icon.
Click the โ€œAdd Ruleโ€ button.

mac2
In the โ€œRulesโ€ window, type a name for your rule in the โ€œDescriptionโ€ field.
Use the following settings: โ€œIf any of the following conditions are met: From Contains.โ€
Type connect[email protected] in the text field beside โ€œContains.โ€

mac3
Select โ€œMove Messageโ€ and โ€œInboxโ€ from the drop-down menus.Click โ€œOkโ€ to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox.
Select โ€œJunk E-mailโ€ from the menu.
Click โ€œAdd Sender to Safe Senders List.โ€
outlook

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